HOW TO ESTABLISH CUSTOMER TRUST AND RETENTION IN A HIGHLY COMPETITIVE AIRLINE BUSINESS

Autor:	Veronica, Eva Benková, Juliater Simarmata, Yulianti Keke, Siska Amonalisa Silalahi
Jazyk:	angličtina
Rok vydání:	2017
Předmět:	lcsh:Social Sciences lcsh:H Organizational Behavior and Human Resource Management Strategy and Management 0502 economics and business 05 social sciences 050211 marketing Business Business and International Management 050203 business & management
Zdroj:	Polish Journal of Management Studies, Vol 16, Iss 1, Pp 202-214 (2017)
ISSN:	2081-7452
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_dedup___::a7b7c9ba6383a078fa348aae036db786 https://doaj.org/article/58a0735995e84e59a0de5270585ad266 Zobrazit plný text záznamu Plný text ve formátu PDF