Impact of social media in security and crisis management: a review

Autor: Françoise Fogelman-Soulié, C. Gouttas, Jean-Luc Wybo, E. Freyssinet, P. Lions
Přispěvatelé: Centre de recherche sur les Risques et les Crises (CRC), MINES ParisTech - École nationale supérieure des mines de Paris, Université Paris sciences et lettres (PSL)-Université Paris sciences et lettres (PSL), Université Paris 13 (UP13), THALES COMMUNICATIONS & SECURITY, THALES, Gendarmerie Nationale, Communauté d'Agglomération Havraise (CODAH), CODAH
Jazyk: angličtina
Rok vydání: 2015
Předmět:
Zdroj: International Journal of Emergency Management
International Journal of Emergency Management, Inderscience, 2015, 11 (2), pp.105-128. ⟨10.1504/IJEM.2015.071045⟩
ISSN: 1471-4825
1741-5071
Popis: International audience; Social media and more generally online social networking technologies have emerged as powerful tools to exchange information among a large variety of players, including the public, authorities, companies and journalists. In this paper, we review the present and potential uses of social media and how to value information they contain to manage security and safety matters. We present some examples of their uses during emergencies and crises, how relevant information can be extracted to support fighting against cybercrime and how security forces and emergency managers may benefit from integrating social media into their organisations. Finally we propose an overview of technical limitations and possible misuses of social media.
Databáze: OpenAIRE