The many outcomes from contracting out: The voice of public managers
| Autor: | Morten Balle Hansen, Andrej Christian Lindholst, Thomas B. Randrup, Anders Kristoffersson, Bengt Persson |
|---|---|
| Rok vydání: | 2017 |
| Předmět: |
Local governments
Public Administration park services Geography Planning and Development Context (language use) Outcomes Management Monitoring Policy and Law Environmental Science (miscellaneous) Stakeholder 0502 economics and business 050602 political science & public administration Set (psychology) Stakeholder theory business.industry 05 social sciences Perspective (graphical) Contracting out Public relations Marketization Public management 0506 political science Park management Scandinavia Business Qualitative analysis 050203 business & management |
| Zdroj: | Lindholst, A C, Hansen, M B, Randrup, T B, Persson, B & Kristoffersson, A 2018, ' The many outcomes from contracting out : The voice of public managers ', Environment and Planning C: Politics and Space, vol. 36, no. 6, pp. 1046–1067 . https://doi.org/10.1177/2399654417733992 |
| ISSN: | 2399-6552 2399-6544 |
| DOI: | 10.1177/2399654417733992 |
| Popis: | This paper argues that adopting a stakeholder approach to the study of contracting outcomes produces more rich and rounded representations of the realities of the contracting out of public services. We revisit the research on contracting outcomes, highlighting the public manager perspective as key for gaining deeper, more detailed insights. The public manager perspective is explored in an inductive analysis of answers to open-ended survey questions collected from public managers with contracting experience within the context of municipal park management in Scandinavia. The emerging managerial perspective is summarized in a best-case, worst-case and complex-case scenario highlighting the mix, complexities and trade-offs in a composite set of contracting outcomes. The nature of contracting outcomes as complex and composite rather than unidimensional and clear-cut is one key finding. Furthermore, the importance of some specific outcomes (e.g. learning) complements existing research themes. Our findings sustain the initial argument, demonstrating how the stakeholder approach can produce new insights. A key implication is that future research can benefit from assessing contracting outcomes by providing voice to multiple stakeholders. |
| Databáze: | OpenAIRE |
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