A customer service assurance platform for mobile broadband networks
| Autor: | Antonio Pescape, Marin Mangri, C. Guerrini, Alessio Botta |
|---|---|
| Přispěvatelé: | Botta, Alessio, Pescape', Antonio, C., Guerrini, M., Mangri |
| Jazyk: | angličtina |
| Rok vydání: | 2011 |
| Předmět: |
Computer Networks and Communications
Computer science Broadband networks Mobile computing control joint analysi transport protocols CSA platform advanced OSS mobility management (mobile radio) Customer Service Assurance iCSA Server distributed probe-based architecture root cause analysi Electrical and Electronic Engineering broadband network mobility management session management business.industry Mobile broadband multidimensional analysi TCP connection bit rate increase customer service assurance platform Computer Science Applications intelligent CSA customer service Key (cryptography) mobile broadband network Mobile telephony business Computer network |
| Popis: | In this article, we discuss trends, issues, requirements and solutions for customer service assurance (CSA) platforms for mobile broadband networks. We propose a distributed probe-based architecture called intelligent CSA (iCSA), and demonstrate how it is a key component of an advanced OSS. iCSA provides support to OSSs, addressing a number of important issues: increased bit rate, joint analysis of control and user plane, multidimensional analysis, root cause analysis, and so forth. To provide real evidence of the benefits of our proposals on a real mobile broadband network, we also illustrate experimental results on two hot topics: mobility and session management and root cause analysis of TCP connections. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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