A Case-Based Model for Assessing the Effectiveness of Information Systems Outsourcing
| Autor: | Semih Bilgen, Erkan Uçar |
|---|---|
| Rok vydání: | 2013 |
| Předmět: |
Information Systems and Management
Knowledge management Case Study Turkey business.industry Computer science Cost effectiveness media_common.quotation_subject Effectiveness Context (language use) Management Science and Operations Research Outsourcing Knowledge process outsourcing Conceptual model Information system business Decision model Qualitative Research Information Systems media_common Qualitative research |
| Zdroj: | Journal of Information Technology Case and Application Research |
| ISSN: | 2333-6897 1522-8053 |
| DOI: | 10.1080/15228053.2013.10845721 |
| Popis: | The objective of the research reported in this paper is to construct a model for assessing the effectiveness of Information Systems (IS) outsourcing. “Lack of in-house expertise” and “cost effectiveness” are widely accepted as major factors of motivation for IS outsourcing. In contrast with the decision models which are executed before an outsourcing engagement (a-priori), this effectiveness assessment model will be an a-posteriori guide which will enable clients to assess their outsourcing performance and re-evaluate their business and management strategies. Although various decision models and analytical frameworks have been proposed before, the literature is not abundant on a complete qualitative model. This paper examines the factors for outsourcing effectiveness through qualitative research conducted with multiple case studies for information systems developed for public organizations in the specific context of Turkey. A conceptual model consisting of various hypotheses is constructed and qualitatively evaluated. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|