Assessment of occupational violence towards pharmacists at practice settings in Nigeria
| Autor: | Abubakar Ibrahim Jatau, Yusuf Hassan Wada, Marzuq A. Ungogo, Umar I. Idris, G.M. Khalid, Yau Adamu |
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| Rok vydání: | 2020 |
| Předmět: |
mesh:Nigeria
pharmacists Pharmaceutical Science cross-sectional studies lcsh:RS1-441 Pharmacy Computer-assisted web interviewing Verbal abuse Pharmacists 030226 pharmacology & pharmacy 0302 clinical medicine Completion rate Health care mesh:Incidence Medicine job satisfaction Original Research Incidence aggression Checklist Aggression Workforce Workplace Violence Job satisfaction mesh:Aggression medicine.medical_specialty Waiting Lists education Nigeria Job Satisfaction lcsh:Pharmacy and materia medica 03 medical and health sciences pharmacies workplace violence mesh:Workplace Violence mesh:Pharmacists mesh:Waiting Lists Pharmacies business.industry waiting lists lcsh:RM1-950 mesh:Pharmacies nigeria lcsh:Therapeutics. Pharmacology Cross-Sectional Studies mesh:Cross-Sectional Studies Family medicine incidence mesh:Job Satisfaction business |
| Zdroj: | Pharmacy Practice (Granada) v.18 n.4 2020 SciELO España: Revistas Científicas Españolas de Ciencias de la Salud Instituto de Salud Carlos III (ISCIII) SciELO España. Revistas Científicas Españolas de Ciencias de la Salud instname Pharmacy Practice Pharmacy Practice, Vol 18, Iss 4, p 2080 (2020) |
| Popis: | Background: Occupational Violence is prevalent among healthcare workers, including pharmacists, and poses a big threat to their job satisfaction, safety, and social wellbeing. Objective: This study seeks to assess the incidents and factors associated with occupational violence towards pharmacists in Nigeria. Methods: A cross-sectional study was conducted among pharmacists practicing in Nigeria, using an online survey (Google FormTM). Occupational violence was assessed using a validated questionnaire. The survey was conducted and reported based on the Checklist for Reporting Results of Internet E-Surveys (CHERRIES). Participants were recruited by sharing the survey link via social media platforms including WhatsApp, Facebook, LinkedIn, and Twitter. Results: A total of 263 respondents returned the online questionnaire, with a completion rate of 99.2%. The prevalence of occupational violence was 92.7% (95% CI, 90 to 96). Violent events occurred among 48.7% of pharmacists with at least six years of experience, and 68.4% of hospital pharmacists. The commonly reported factors associated with the violence include long waiting times in the pharmacy (36.5%), refusal to fulfil aggressor’s demands (22.1%), and counseling/poor communication (21.7%). Events related to verbal abuse were reported among 95% of the participants. The prevalence of violence was significantly higher among hospital pharmacists, compared with those practicing in administration/regulatory, and in community pharmacies (chi-square=10.213 (2); p=0.006). Similarly, physical aggression was higher among hospital pharmacists (chi-square=10.646 (2), p = 0.005). Conclusions: The prevalence of occupational violence towards pharmacists practicing in Nigeria appeared to be high. Major factors associated with the violence were refusal to fulfil aggressors’ demands and frustrations due to long waiting times at pharmacy. Recommended strategies to slowdown the incidences of violence were improved pharmacists’ workforce, interprofessional harmony, and penalties against perpetrators. |
| Databáze: | OpenAIRE |
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