Attitudes to and implementation of video interpretation in a Danish hospital: A cross-sectional study
| Autor: | Dorthe Susanne Nielsen, Morten Sodemann, Ida Nygaard Mottelson |
|---|---|
| Rok vydání: | 2017 |
| Předmět: |
Pediatrics
medicine.medical_specialty Cross-sectional study Attitude of Health Personnel media_common.quotation_subject Refugee Denmark Immigration Population Language barrier Nursing Staff Hospital Danish Hospitals University Nursing Staff Hospital/psychology 03 medical and health sciences 0302 clinical medicine Surveys and Questionnaires Medicine Humans 030212 general & internal medicine education media_common education.field_of_study business.industry 030503 health policy & services Interpretation (philosophy) Public Health Environmental and Occupational Health Health technology General Medicine Translating language.human_language Videoconferencing/statistics & numerical data Cross-Sectional Studies Nursing Supervisory Family medicine language Videoconferencing 0305 other medical science business Nurse-Patient Relations |
| Zdroj: | Mottelson, I N, Sodemann, M & Nielsen, D S 2018, ' Attitudes to and implementation of video interpretation in a Danish hospital : A cross-sectional study ', Scandinavian Journal of Public Health, vol. 46, no. 2, pp. 244-251 . https://doi.org/10.1177/1403494817706200 |
| ISSN: | 1651-1905 |
| DOI: | 10.1177/1403494817706200 |
| Popis: | AIMS: Immigrants, refugees, and their descendants comprise 12% of Denmark's population. Some of these people do not speak or understand Danish well enough to communicate with the staff in a healthcare setting and therefore need interpreter services. Interpretation through video conferencing equipment (video interpretation) is frequently used and creates a forum where the interpreter is not physically present in the medical consultation. The aim of this study was to investigate the attitudes to and experiences with video interpretation among charge nurses in a Danish university hospital.METHODS: An electronic questionnaire was sent to 99 charge nurses. The questionnaire comprised both closed and open-ended questions. The answers were analysed using descriptive statistics and thematic text condensation.RESULTS: Of the 99 charge nurses, 78 (79%) completed the questionnaire. Most charge nurses, 21 (91%) of the daily/monthly users, and 21 (72%) of the monthly/yearly users, said that video interpretation increased the quality of their conversations with patients. A total of 19 (24%) departments had not used video interpretation within the last 12 months.CONCLUSIONS: The more the charge nurses used video interpretation, the more satisfied they were. Most of the charge nurses using video interpretation expressed satisfaction with the technology and found it easy to use. Some charge nurses are still content to allow family or friends to interpret. To reach its full potential, video interpretation technology has to be reliable and easily accessible for any consultation, including at the bedside. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|