User Experience Comparison of Intelligent Personal Assistants: Alexa, Google Assistant, Siri and Cortana
| Autor: | Luis A. Guerrero, Ana Berdasco, Ignacio Díaz-Oreiro, Gustavo López, Luis Quesada |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2019 |
| Předmět: |
Correctness
business.industry Computer science Significant difference lcsh:A Voice command device apple siri World Wide Web User experience design user experience amazon alexa intelligent personal assistant natural user interfaces google home User interface lcsh:General Works business microsoft cortana |
| Zdroj: | Proceedings, Vol 31, Iss 1, p 51 (2019) UCAmI |
| ISSN: | 2504-3900 |
| Popis: | Natural user interfaces are becoming popular. One of the most common natural user interfaces nowadays are voice activated interfaces, particularly smart personal assistants such as Google Assistant, Alexa, Cortana, and Siri. This paper presents the results of an evaluation of these four smart personal assistants in two dimensions: the correctness of their answers and how natural the responses feel to users. Ninety-two participants conducted the evaluation. Results show that Alexa and Google Assistant are significantly better than Siri and Cortana. However, there is no statistically significant difference between Alexa and Google Assistant. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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