Knowledge, compliance, and satisfaction: an evaluation of the SIMPLE program
| Autor: | Ruth Ríos-Motta, Myriam L González-Cordero, Sacha Rivera-Sárate, Luz M Gutiérrez-Collazo |
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| Rok vydání: | 2010 |
| Předmět: |
Male
medicine.medical_specialty Health Knowledge Attitudes Practice Knowledge management Pharmacist Psychological intervention MEDLINE Pharmacy Community Pharmacy Services Pharmacists Compliance (psychology) Medication Adherence Patient satisfaction Informed consent Medicine Humans Pharmacology (medical) Aged 80 and over business.industry Data Collection Puerto Rico Professional-Patient Relations Middle Aged Pharmaceutical Preparations Patient Satisfaction Family medicine Scale (social sciences) Female business Follow-Up Studies |
| Zdroj: | The Consultant pharmacist : the journal of the American Society of Consultant Pharmacists. 24(11) |
| ISSN: | 0888-5109 |
| Popis: | Objective Evaluate the increase in medication use knowledge, participants' compliance, and satisfaction with the pharmacist through the SIMPLE program (Sepa [Know] Informacion correcta sobre [Correct information about] Medicinas [Medicines], Pregunte [Ask], Lea la etiqueta [Read the label], y Evite problemas [and Avoid problems]). Design Quasi-experimental type using a convenience sample. Setting Community pharmacies in Puerto Rico. Patients and participants 60 years of age or older in need of education for appropriate use of medications, using three or more medications for chronic diseases, were functional, and signed an informed consent and privacy agreement. A total of 316 elderly were enrolled. Complete documentation for the six encounters was obtained for 250 participants. Interventions The program was implemented through six encounters between pharmacists and participants in community pharmacies. Medication use knowledge and participants' compliance were measured by analyzing the baseline data and follow-up encounters. Participants' satisfaction with the pharmacist was evaluated using the Satisfaction With Pharmacist (SWiP) scale. Main outcome measures(s) Medication use knowledge, participant's compliance, and satisfaction with the pharmacist. Results Compliance improved from 55.2% before the program to 90.0% after the program. Knowledge of medication use improved from 36.8% before the program to 94.4% after the program. There was an increase in the "very much" response for all items in the SWiP scale. Conclusion An increase in knowledge and compliance with medication therapy by the participants was observed after participation in the program. Participant-pharmacist relationship was reaffirmed and enhanced after participation in the program. |
| Databáze: | OpenAIRE |
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