Patient-centred communication intervention study to evaluate nurse-patient interactions in complex continuing care

Autor: Riva Sorin-Peters, Souraya Sidani, Veronique Boscart, Mary Fox, Elizabeth Rochon, Katherine S. McGilton
Jazyk: angličtina
Předmět:
Communication intervention
Individualized communication strategies
Attitude of Health Personnel
medicine.medical_treatment
Nurse-patient interactions
MEDLINE
lcsh:Geriatrics
03 medical and health sciences
Study Protocol
0302 clinical medicine
Quality of life (healthcare)
Complex continuing care
Nursing
Intervention (counseling)
Aphasia
Patient-Centered Care
medicine
Brief Psychiatric Rating Scale
Humans
Rehabilitation
030504 nursing
business.industry
Communication
Repeated measures design
Continuity of Patient Care
3. Good health
Clinical trial
Stroke
lcsh:RC952-954.6
Communication Intervention
Evaluation Studies as Topic
Knowledge translation strategy
medicine.symptom
Geriatrics and Gerontology
0305 other medical science
business
Nurse-Patient Relations
030217 neurology & neurosurgery
Follow-Up Studies
Zdroj: BMC Geriatrics
BMC Geriatrics, Vol 12, Iss 1, p 61 (2012)
ISSN: 1471-2318
DOI: 10.1186/1471-2318-12-61
Popis: Background Communication impairment is a frequent consequence of stroke. Patients who cannot articulate their needs respond with frustration and agitation, resulting in poor optimization of post-stroke functions. A key component of patient-centred care is the ability of staff to communicate in a way that allows them to understand the patient’s needs. We developed a patient-centred communication intervention targeting registered and unregulated nursing staff caring for complex continuing care patients with communication impairments post stroke. Research objectives include 1) examining the effects of the intervention on patients’ quality of life, depression, satisfaction with care, and agitation; and (2) examining the extent to which the intervention improves staff’s attitudes and knowledge in caring for patients with communication impairments. The intervention builds on a previous pilot study. Methods/design A quasi-experimental repeated measures non-equivalent control group design in a complex continuing care facility is being used. Patients with a communication impairment post-stroke admitted to the facility are eligible to participate. All staff nurses are eligible. Baseline data are collected from staff and patients. Follow-up will occur at 1 and 3 months post-intervention. Subject recruitment and data collection from 60 patients and 30 staff will take approximately 36 months. The Patient-Centred Communication Intervention consists of three components: (1) development of an individualized patient communication care plan; (2) a one-day workshop focused on communication and behavioural management strategies for nursing staff; and (3) a staff support system. The intervention takes comprehensive patient assessments into account to inform the development of communication and behavioural strategies specifically tailored to each patient. Discussion The Patient-Centred Communication Intervention will provide staff with strategies to facilitate interactions with patients and to minimize agitation associated with considerable stress. The improvement of these interactions will lead to a reduction of agitation, which has the additional significance of increasing patients’ well-being, quality of life, and satisfaction with care. Trial registration ClinicalTrials.gov Identifier NCT01654029
Databáze: OpenAIRE