Unearthing and Alleviating Emotions in Family Business Successions

Autor: Nadine Kammerlander, Alexandra Bertschi-Michel, Vanessa M. Strike
Rok vydání: 2019
Předmět:
Zdroj: Entrepreneurship Theory and Practice. 44:81-108
ISSN: 1540-6520
1042-2587
Popis: Using an inductive multi-case analysis, we follow one advisor and five family firm successions over four years to capture emerging emotions during the succession process. We investigate how the advisor’s mediation of these emotions affects individual-level satisfaction with the succession process. Our data reveal an iterative process: the advisor first unearths incumbents’ and successors’ negative emotions to surface emotional tensions before alleviating them. Emotion unearthing and alleviating speed the incumbent’s and successor’s role adjustments and advance succession, especially when the incumbent becomes “stuck” in the process. Our data further suggest that effective emotion mediation and complete role adjustment appear to be important factors fostering individual-level satisfaction with the succession process.
Databáze: OpenAIRE