Document Review: Journal Articles, Performance Evaluations, and Organizational Citizenship Terminology
| Autor: | Julie D. Conzelmann |
|---|---|
| Rok vydání: | 2020 |
| Předmět: |
организационное поведение гражданства
альтруїзм media_common.quotation_subject оценки производительности 0603 philosophy ethics and religion Altruism оцінки ефективності Terminology теория социального обмена 0502 economics and business признание и награды General Environmental Science media_common Organizational citizenship behavior ComputingMilieux_THECOMPUTINGPROFESSION organizational citizenship behaviors 05 social sciences recognition and rewards 06 humanities and the arts визнання та нагороди social exchange theory поведінка організаційного громадянства altruism Social exchange theory performance evaluations General Earth and Planetary Sciences альтруизм 060301 applied ethics Psychology Social psychology теорія соціального обміну 050203 business & management |
| Zdroj: | Business Ethics and Leadership. 4:75-85 |
| ISSN: | 2520-6311 2520-6761 |
| DOI: | 10.21272/bel.4(2).75-85.2020 |
| Popis: | The purpose of conducting the document analysis was to visually compare various performance review documents with topical literature noting the exclusion of language that identifies and measures organizational citizenship behaviors among employees informal performance evaluation processes. A document analysis consisted of reviewing 56 publicly accessible, recent, and random performance review documents and 30 peer-reviewed journal articles identifying terms related to organizational citizenship behaviors. The expectation was to support the argument that most publicly accessible organizational performance evaluation documents exclude any significant terms related to organizational citizenship behaviors exhibited by employees. Findings from the document review supported the research inquiry of exclusion of terms listed in historical literature generally related to organizational citizenship behaviors in current performance evaluations. The inclusion of terms related to organizational citizenship behaviors in literature was extremely high. Emerson’s social exchange theory provided the theoretical foundation for the research. Podsakoff’s organizational citizenship behavior research was the principal impetus for comparison of performance evaluations and current literature, focusing on related terms for organizational citizenship behaviors in the workplace. Implications are that the belief and feeling of employee value, as based on formal performance evaluations, requires organizational leaders to provide a document worthy of measuring all aspects of expected and unexpected work behaviors. This paper addresses a need for organizational leaders to revise formal performance evaluation documents to ensure altruistically and above and beyond citizenship behavior terms from the literature are also part of the reward and recognition process. Changes in the formal performance evaluation process are necessary for future organizational success. Keywords: Altruism; Organizational Citizenship Behaviors; Performance Evaluations; Recognition and Rewards; Social Exchange Theory. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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