Design and Applications of GLANCE: GLanceable Alarm Notification for a User Centered Experience
| Autor: | Stefania Di Paolo, Daniela Angelucci, Alessandra Bonomo, Annalisa Cardinali, Laura Tarantino |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2021 |
| Předmět: |
Computer science
information visualization notification systems peripheral displays 02 engineering and technology Notification system lcsh:Technology Task (project management) lcsh:Chemistry Information visualization ALARM Broadcasting (networking) Human–computer interaction Component (UML) 0202 electrical engineering electronic engineering information engineering 0501 psychology and cognitive sciences General Materials Science Instrumentation lcsh:QH301-705.5 050107 human factors Fluid Flow and Transfer Processes business.industry lcsh:T Process Chemistry and Technology 05 social sciences General Engineering 020207 software engineering Telecommunications network lcsh:QC1-999 Computer Science Applications lcsh:Biology (General) lcsh:QD1-999 lcsh:TA1-2040 Management system business lcsh:Engineering (General). Civil engineering (General) lcsh:Physics |
| Zdroj: | Applied Sciences, Vol 11, Iss 669, p 669 (2021) Applied Sciences Volume 11 Issue 2 |
| ISSN: | 2076-3417 |
| Popis: | The trade-off between awareness and interruption is a crucial aspect in network fault notifiers: Low severity alarms should not distract operators from other primary tasks, however it might be crucial that operators promptly react to critical notifications. A notification system should hence determine when a particular interruption is appropriate and how it should be presented. In this direction, this paper presents a multistep design path beginning from the objective of designing a proof-of-concept for a glanceable alarm notification component for telecommunication network management systems based on a peripheral display approach. In particular the goal was a notifier guided by severity-based strategies and offering the information expressiveness of a one-notification-at-the-time perspective while enriching it with overview capabilities to guarantee (possibly subliminal) long-term local and global content comprehension and prompt reaction only when the interruption from the foreground task is dictated by the fault severity. A first design macro-phase led to the simple yet effective GLANCE (GLanceable Alarm Notification for a User Centered Experience) model, based on a visual coding technique oriented to comprehension and reaction, and a transition strategy oriented to interruptions and reaction. A second design macro-phase studied the application of GLANCE to a personal customizable multichannel notification tool and to a service-oriented fault monitor for digital terrestrial television broadcasting networks. |
| Databáze: | OpenAIRE |
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