Improving clinical handover in a paediatric ward: implications for nursing management
| Autor: | Allison Roderick, Yvonne Parry, Trudi Mannix |
|---|---|
| Přispěvatelé: | Mannix, Trudi, Parry, Yvonne, Roderick, Allison |
| Rok vydání: | 2017 |
| Předmět: |
Quality management
Leadership and Management Nurses Pediatrics Clinical handover quality improvement Likert scale 03 medical and health sciences Patient safety Education Nursing Continuing 0302 clinical medicine nursing Nursing Business & Economics Surveys and Questionnaires Humans Medicine clinical handoff 030212 general & internal medicine Nursing management Qualitative Research patient handover 030504 nursing business.industry Patient Handoff Focus Groups Quality Improvement Focus group Management Handover practise development 0305 other medical science business Inclusion (education) |
| Zdroj: | Journal of Nursing Management. 25:215-222 |
| ISSN: | 0966-0429 |
| DOI: | 10.1111/jonm.12462 |
| Popis: | Aim: To describe how nursing staff in a paediatric ward improved the conduct of clinical handover, using a practise development approach. Background: ISBAR (Identify, Situation, Background, Assessment and Recommendation) is a mnemonic tool to aid the safe transfer of patient information in clinical handover. The nurses identified the need to improve the use of ISBAR, and other issues related to handover that could compromise patient safety and constrain family-centred care. Method: Sixty-one percent of nurses on the ward contributed to issue identification and the design of the educational material, including a set of written and video resources and incorporating the role of a handover coach. Staff performance was evaluated before and after access to the resources using self-administered Likert scales, observation and a focus group. Results: After the intervention, there was a stronger relationship between the participants’ understanding of ISBAR and their application of it in handover. Further, there were statistically significant increases in improved handover practises, including family inclusion and safety checks. Implications for nursing management: A practise development approach is useful in the provision of education to guide clinical performance in patient handover. Nurse managers can use this approach to empower their staff to make positive changes to practise. Refereed/Peer-reviewed |
| Databáze: | OpenAIRE |
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