Passenger trip planning using ride-sharing services
| Autor: | Michael Kvist Svangren, Mikael B. Skov, Jesper Kjeldskov |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2018 |
| Předmět: |
Mobility
ComputerSystemsOrganization_COMPUTER-COMMUNICATIONNETWORKS 05 social sciences ComputerApplications_COMPUTERSINOTHERSYSTEMS 020207 software engineering Transportation 02 engineering and technology Plan (drawing) Ride-sharing Transport engineering Traffic congestion 0202 electrical engineering electronic engineering information engineering TRIPS architecture 0501 psychology and cognitive sciences Business 050107 human factors Trip planning Qualitative research |
| Zdroj: | Svangren, M K, Skov, M B & Kjeldskov, J 2018, Passenger trip planning using ride-sharing services . in CHI 2018-In proceedings of the 2018 CHI Conference on Human Factors in Computing Systems : Engage with CHI . vol. 2018-April, 480, Association for Computing Machinery, 2018 CHI Conference on Human Factors in Computing Systems, CHI 2018, Montreal, Canada, 21/04/2018 . https://doi.org/10.1145/3173574.3174054 CHI |
| Popis: | Ride-sharing can potentially address transportation challenges such as traffic congestion and air pollution by letting drivers share their cars unused capacity with a number of passengers. However, even though multiple ride-sharing services exist and HCI research has investigated various aspects of their use, we still have limited knowledge on how passengers use ride-sharing services to plan their trips. In this paper, we study how passengers use existing services to support the activity of planning a trip. We report from a qualitative study where we participated in 5 rides and conducted interviews with 19 passengers about their use and opinions towards ride-sharing services. We found that planning a ride involves comparing individual preferences across a number of services which enabled participants to support finding a trip and handle challenges such as privacy and trust. Further, we discuss these findings and their implications for future HCI research in ride-sharing. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|