Professional Social Media Usage and Work Engagement Among Professionals in Finland Before and During the COVID-19 Pandemic: Four-Wave Follow-Up Study

Autor: Reetta Oksa, Markus Kaakinen, Nina Savela, Jari J Hakanen, Atte Oksanen
Přispěvatelé: Tampere University, Unit of Social Research, Institute of Criminology and Legal Policy, Faculty of Social Sciences
Rok vydání: 2021
Předmět:
Male
STRESS
RESOURCES
SATISFACTION
task resources
Applied psychology
050109 social psychology
Psychological Distress
Disease Outbreaks
Task (project management)
NETWORKING
Longitudinal Studies
Workplace
Finland
support
05 social sciences
usage
Moderation
Mental Health
5142 Social policy
Work (electrical)
5141 Sociology
Female
Public aspects of medicine
RA1-1270
Psychology
engagement
Adult
work engagement
515 Psychology
social media
Computer applications to medicine. Medical informatics
R858-859.7
predictor
Health Informatics
Social support
0502 economics and business
Humans
0501 psychology and cognitive sciences
Social media
Pandemics
EFFECT SIZE
Original Paper
Work engagement
COVID-19
Social Support
moderator
Mental health
3141 Health care science
JOB DEMANDS
KNOWLEDGE MANAGEMENT
BURNOUT
Survey data collection
050203 business & management
Follow-Up Studies
Zdroj: Journal of Medical Internet Research
Journal of Medical Internet Research, Vol 23, Iss 6, p e29036 (2021)
ISSN: 1438-8871
DOI: 10.2196/29036
Popis: Background The COVID-19 pandemic has changed work life profoundly and concerns regarding the mental well-being of employees’ have arisen. Organizations have made rapid digital advancements and have started to use new collaborative tools such as social media platforms overnight. Objective Our study aimed to investigate how professional social media communication has affected work engagement before and during the COVID-19 pandemic and the role of perceived social support, task resources, and psychological distress as predictors and moderators of work engagement. Methods Nationally representative longitudinal survey data were collected in 2019-2020, and 965 respondents participated in all 4 surveys. Measures included work engagement, perceived social support and task resources, and psychological distress. The data were analyzed using a hybrid linear regression model. Results Work engagement remained stable and only decreased in autumn 2020. Within-person changes in social media communication at work, social support, task resources, and psychological distress were all associated with work engagement. The negative association between psychological distress and work engagement was stronger in autumn 2020 than before the COVID-19 outbreak. Conclusions The COVID-19 pandemic has exerted pressure on mental health at work. Fostering social support and task resources at work is important in maintaining work engagement. Social media communication could help maintain a supportive work environment.
Databáze: OpenAIRE
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