Using nudges to realize project performance management

Autor: Obuks Ejohwomu, Judy Too, Oyegoke Teslim Bukoye, Jens Roehrich
Jazyk: angličtina
Rok vydání: 2022
Předmět:
Zdroj: Bukoye, O T, Ejohwomu, O, Roehrich, J K & Too, J 2022, ' Using nudges to realize project performance management ', International Journal of Project Management, vol. 40, no. 8, pp. 886-905 . https://doi.org/10.1016/j.ijproman.2022.10.003
DOI: 10.1016/j.ijproman.2022.10.003
Popis: Organizations are faced with recurring challenges to identify, analyze, control, and evaluate their performance to achieve their goals and deliver their missions. These challenges are addressed through control systems or plans, but not the behavioral processes and practices needed to realize project performance. In this paper, we examine how nudges can be used in projects to realize the ‘iron triangle’ performance measures: time, cost, and quality. We conducted an in-depth study by building on semi-structured interviews with project professionals working for multi-national corporations (MNCs) to deliver projects across various sectors. Our paper combines insights from nudge theory and project performance management to explore the impact of nudges on performance measures conceptually and empirically. We identified and unpacked 21 relevant nudge tools, and their specific impacts on time, cost, and quality measures. Our findings have implications for project performance management theory and practice.
Databáze: OpenAIRE