Evaluation of Student Information System (SIS) In Terms of User Emotion, Performance and Perceived Usability: A Turkish University Case (An Empirical Study)
| Autor: | Denizhan Demirkol, Cagla Seneler |
|---|---|
| Přispěvatelé: | Demirkol, D., Seneler, C., Yeditepe Üniversitesi |
| Rok vydání: | 2019 |
| Předmět: |
Computer science
Turkish Performance Usability Applied psychology Student Information System (SIS) Sample (statistics) 02 engineering and technology Affect (psychology) Empirical research User experience design 0202 electrical engineering electronic engineering information engineering Information system General Environmental Science Emotion business.industry 020206 networking & telecommunications SUS-TR language.human_language Workflow EWPL-TR Order (business) language General Earth and Planetary Sciences 020201 artificial intelligence & image processing business |
| Zdroj: | Procedia Computer Science. 158:1033-1051 |
| ISSN: | 1877-0509 |
| DOI: | 10.1016/j.procs.2019.09.145 |
| Popis: | Student Information System (SIS) has abundant functions in order to maintain academic workflow. Besides, user experience on SIS is critical so as to sustain its functions. Although user experience of various information systems (IS) has been studied in the literature related to user emotion, performance and perceived usability, this is not the case for the SIS. In order to fill this gap, this empirical study has been investigated how student's backgrounds affect their experiences with a SIS in terms of their emotion, performance and perceived usability. The study was administered in the one of the universities of Turkey with a sample of 32 participants. Participants were divided technology prone group and other group to measure the differences among the groups. Participants were asked to perform a number of tasks on the system; the tasking being carefully chosen to direct participants to different aspects of the SIS. In addition, to get more insight about participants' experiences, EWPL-TR, SUS-TR and Overall Assessment Questions were directed to them. This study showed significant differences among user's emotion, performances and perceived usability depending on their specific demographic backgrounds. The results of this research will be important for developers of SIS and similar websites who want to take the advantage of developing supportive systems by focusing on users' demographic backgrounds. © 2019 The Authors. Published by Elsevier B.V. 3rd World Conference on Technology, Innovation and Entrepreneurship, WOCTINE 2019 -- 21 June 2019 through 23 June 2019 -- -- 141488 |
| Databáze: | OpenAIRE |
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