The Slow Adoption Rate of Software Robotics in Accounting and Payroll Services and the Role of Resistance to Change in Innovation-Decision Process

Autor:	Henriika Sarilo-Kankaanranta, Lauri Frank
Přispěvatelé:	Cuel, Roberta, Ponte, Diego, Virili, Francesco
Rok vydání:	2022
Předmět:	automaatio resistance to change automaatiojärjestelmät taloushallinto robotit henkilöstöhallinto technology adoption Diffusion of Innovation muutosvastarinta disruptive innovation käyttöönotto robotic process automation innovaatiot
Zdroj:	Lecture Notes in Information Systems and Organisation ISBN: 9783031109010
DOI:	10.1007/978-3-031-10902-7_14
Popis:	Robotic process automation (RPA) has by now for years been viewed as a disruptive innovation that will have a significant impact on accounting, HR and payroll services, and yet the rate of adopting the innovation has not reached a level anticipated in past predictions. As several elements have a negative impact on the organization’s rate of adopting RPA, passive resistance to change has a significant impact in the form of constant dithering. Resistance to change can emerge at any stage of the Innovation-Decision process and fluctuate throughout the continued adoption, causing wasted investments, capabilities and resources. peerReviewed
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_dedup___::99630c0677bceef52cb9013a8db0e7ca https://doi.org/10.1007/978-3-031-10902-7_14 Zobrazit plný text záznamu