Evaluation of the Factors Affecting the Use of the Central Physician Appointment System

Autor: Selma Pekgör, Mehmet Ali Eryılmaz, İbrahim Solak, Ahmet Pekgör, Hümeyra Yaka, İbrahim Fuat Kayıhan Kaya, Dilek Korkusuz, Seher Mercan, Koray Bolatkale, Mehmet Koç
Rok vydání: 2017
Předmět:
Zdroj: Southern Clinics of Istanbul Eurasia, Vol 28, Iss 3, Pp 204-211 (2017)
ISSN: 2587-0998
Popis: INTRODUCTION[|]The aim of this study was to investigate the frequency of use of the Central Physician Appointment System (CPAS) in a Konya hospital and the factors affecting use.[¤]METHODS[|]A total of 7187 people who were admitted to the outpatient clinics of the hospital and had completed an examination between January 20 and February 28, 2017 were included in the study. Face-to-face interviews were performed with the patients.[¤]RESULTS[|]Of all the patients, 49.9% made their appointment via CPAS, and 47.4% made an appointment from a kiosk. CPAS usage was higher among white-collar workers than tradesmen, laborers, housewives, or retirees (p
Databáze: OpenAIRE