Experimentation Management in the Co-Created Smart-City: Incentivization and Citizen Engagement
| Autor: | Arturo Medela, Johnny Choque, Luis Muñoz, Luis Diez |
|---|---|
| Přispěvatelé: | Universidad de Cantabria |
| Jazyk: | angličtina |
| Rok vydání: | 2019 |
| Předmět: |
Process management
Incentivization Process (engineering) Computer science Context (language use) 02 engineering and technology lcsh:Chemical technology 01 natural sciences Biochemistry Article Analytical Chemistry experimentation incentivization Smart city 11. Sustainability 0202 electrical engineering electronic engineering information engineering lcsh:TP1-1185 Electrical and Electronic Engineering Instrumentation Experimentation Service (business) Co-creation EaaS 010401 analytical chemistry Communities 020206 networking & telecommunications Service provider Atomic and Molecular Physics and Optics rewarding 0104 chemical sciences communities Work (electrical) smart city Rewarding co-creation |
| Zdroj: | Sensors, Vol 19, Iss 2, p 411 (2019) Sensors, 2019, 19(2), 411. Global Internet of Things Summit (GIoTS), 2018, Bilbao UCrea Repositorio Abierto de la Universidad de Cantabria Universidad de Cantabria (UC) Sensors Volume 19 Issue 2 Sensors (Basel, Switzerland) |
| ISSN: | 1424-8220 |
| Popis: | Under the smart city paradigm, cities are changing at a rapid pace. In this context, it is necessary to develop tools that allow service providers to perform rapid deployments of novel solutions that can be validated by citizens. In this sense, the OrganiCity experimentation-as-a-service platform brings about a unique solution to experiment with new urban services in a co-creative way, among all the involved stakeholders. On top of this, it is also necessary to ensure that users are engaged in the experimentation process, so as to guarantee that the resulting services actually fulfill their needs. In this work, we present the engagement monitoring framework that has been developed within the OrganiCity platform. This framework permits the tailored definition of metrics according to the experiment characteristics and provides valuable information about how citizens react to service modifications and incentivization campaigns. This research was funded by the European Union’s Horizon 2020 Framework Programme grant number 645198. |
| Databáze: | OpenAIRE |
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