Telemedicine and Otolaryngology in the COVID-19 Era

Autor: Brandon K. Nguyen, Hafiah Z. Eltahir, Gregory L. Barinsky, Yu-Lan Mary Ying, Wayne D. Hsueh
Rok vydání: 2022
Předmět:
Zdroj: Annals of Otology, Rhinology & Laryngology. 132:148-154
ISSN: 1943-572X
0003-4894
DOI: 10.1177/00034894221081613
Popis: Objective: The global Coronavirus disease 2019 (COVID-19) pandemic has resulted in an expansion of telemedicine. The purpose of this study is to present our experience with outpatient telemedicine visits within a single institution’s Department of Otolaryngology during the initial COVID-19 era. Study Design: Retrospective chart review. Methods: This was a single-institution study conducted within the Department of Otolaryngology at an urban tertiary care center. Data on outpatient visits was obtained from billing and scheduling records from January 6 to May 28, 2020. Visits were divided into “pre-shutdown” and “post-shutdown” based on our state’s March 23, 2020 COVID-19 shutdown date. Results: A total of 3447 of 4340 (79.4%) scheduled visits were completed in the pre-shutdown period as compared to 1451 of 1713 (84.7%) in the post-shutdown period. The proportion of telemedicine visits increased (0.7%-81.2%, P Conclusions: COVID-19 has led to major changes in outpatient practice, with a significant shift from in-person to telemedicine visits following the mandatory shutdown. An associated increase in appointment completion rates was observed, reflecting a promising viable alternative to meet patient needs during this unprecedented time.
Databáze: OpenAIRE