STUDY ON THE CRISIS MANAGEMENT PRACTICE OF TRAVEL AGENCIES DURING THE PERIOD OF COVID-19 PANDEMIC

Autor:	Chen, Kao Shan, Chen, Yi-Hung
Rok vydání:	2022
Předmět:	Environmental Engineering COVID-19 travel agency crisis management practice employees' willingness to stay business operation Industrial and Manufacturing Engineering
Zdroj:	JOURNAL OF BUSINESS STUDIES AND MANGEMENT REVIEW; Vol. 6 No. 1 (2022): JBSMR, Vol. 6 No.1, December 2022; 1-11
ISSN:	2597-6265 2597-369X
DOI:	10.22437/jbsmr.v6i1.20361
Popis:	The main purpose of this paper is to study the impact of travel agencies' crisis management practices on willingness of employee retention and business operations during the COVID-19 outbreak. The results of the study found that there are significant differences in the different statistical variables on crisis management practice and the effect of crisis management practice. Secondly, crisis management practices have a positive impact on employees' willingness to stay. Third, crisis management practices have a positive impact on business operations. Fourth, the talent management, labor force and cost control included in the crisis management practice have a positive impact on willingness of employee retention and business operation.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_dedup___::92800a40b571a489e845e3e9fd9bdd2f https://doi.org/10.22437/jbsmr.v6i1.20361 Zobrazit plný text záznamu