Research on Capturing of Customer Requirements Based on Innovation Theory

Autor: Yang Dong-tao, Ding Jun-wu, Bao Zhenqiang
Rok vydání: 2012
Předmět:
Zdroj: Physics Procedia. 24:1868-1880
ISSN: 1875-3892
DOI: 10.1016/j.phpro.2012.02.275
Popis: To exactly and effectively capture customer requirements information, a new customer requirements capturing modeling method was proposed. Based on the analysis of function requirement models of previous products and the application of technology system evolution laws of the Theory of Innovative Problem Solving (TRIZ), the customer requirements could be evolved from existing product designs, through modifying the functional requirement unit and confirming the direction of evolution design. Finally, a case study was provided to illustrate the feasibility of the proposed approach.
Databáze: OpenAIRE