Causes of reluctance of Indian manufacturing SMEs in adopting total quality management
| Autor: | Goutam Kumar Kundu, Jyoti Prakas Majumdar, B. Murali Manohar |
|---|---|
| Rok vydání: | 2019 |
| Předmět: |
Total quality management
business.industry Cost effectiveness Exploratory research Certification Management Science and Operations Research Industrial and Manufacturing Engineering Quality management system Scale (social sciences) Manufacturing Management of Technology and Innovation Business Small and medium-sized enterprises Industrial organization |
| Zdroj: | International Journal of Services and Operations Management. 32:362 |
| ISSN: | 1744-2389 1744-2370 |
| Popis: | Total quality management (TQM) is an effective concept for improving the cost effectiveness and organisational performance to achieve business competitiveness for all manufacturing industries, large scale to small scale. In the present scenario of competitive business environment, TQM implementation is an essential culture and key survival tool for manufacturing SMEs. TQM has been adopted by most of the large-scale Indian manufacturing industries, but very few Indian manufacturing SMEs adopted TQM, though most of them have ISO 9001 certification. However, SMEs are the backbone of Indian. This study based on exploratory research, tries to identify the 'causes of the reluctance of Indian manufacturing SMEs in implementing TQM', by analysing the data collected from a number of Indian manufacturing SMEs, through an extensive interview-based survey. The authors also rank those cause-factors in order of their importance and criticality. This study will definitely contribute to the manufacturing SMEs, in India and other developing countries. |
| Databáze: | OpenAIRE |
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