'But doctor, I googled it!': The 'three Rs' of managing patients in the age of information overload
Autor: | Veronica Santini, Shankar N. Mundluru, Kate Elizabeth Therkelsen, Allison R. Larson, Katherine Werbaneth |
---|---|
Rok vydání: | 2019 |
Předmět: |
Medical knowledge
Patients Information Seeking Behavior MEDLINE Dermatology Anxiety 030207 dermatology & venereal diseases 03 medical and health sciences 0302 clinical medicine Patient Education as Topic Physicians Information seeking behavior medicine Humans Referral and Consultation 030203 arthritis & rheumatology Internet Motivation Physician-Patient Relations Medical education Information Age Consumer Health Information Ethical issues Attitude to Computers business.industry Patient Care Management Categorization The Internet medicine.symptom Psychology business Attitude to Health |
Zdroj: | Clinics in Dermatology. 37:74-77 |
ISSN: | 0738-081X |
Popis: | Managing patient interactions in the age of the Internet can be particularly difficult due to the vast amount of information available. Dermatologists should be able to identify relevant patient concerns to adequately address them. We discuss the ethical issues involved in interacting with patients who use the Internet for medical knowledge, and we suggest a method, using the "three Rs" (reassure, redirect, refer), to conduct these interactions. Appropriate evaluation and categorization of patients with regard to their concerns and needs can help guide physicians on how to use the three Rs in managing patient care and expectations. |
Databáze: | OpenAIRE |
Externí odkaz: |