Lean Six Sigma deployment and maturity models
| Autor: | Jeroen de Mast, Ronald J. M. M. Does, Bart A. Lameijer |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2017 |
| Předmět: |
Engineering
021103 operations research Process management business.industry 05 social sciences 0211 other engineering and technologies 02 engineering and technology Human performance technology General Business Management and Accounting Maturity (finance) Lean project management Software deployment Organization development 0502 economics and business Operations management Lean Six Sigma business 050203 business & management |
| Zdroj: | Quality Management Journal. 24(4):6-20 |
| ISSN: | 1068-6967 |
| DOI: | 10.1080/10686967.2017.12088376 |
| Popis: | For guidance in implementing Lean Six Sigma (LSS), both the academic and the practitioners’ literature offer deployment models and models for assessing the implementation’s maturity. This paper makes a critical appraisal of the quality and usefulness of a sample of 19 such models. The appraisal follows a set of review criteria developed on the basis of theory. The analyzed models appear disconnected from established theory in organizational development, and the given advice lacks in specificity and operationality. The underlying notion of deployment processes seems an exclusively programmatic view, leaving little room for idiosyncrasy and learning elements. The study signals an important need for scientific insight in the process of implementing approaches such as LSS, and for a more effective translation of established theory in organizational development to forms practitioners can use. The paper also bridges the gap between academic literature on organizational development and practices in the field as codified in practical deployment models, and identifies how the former could have more impact on the latter. |
| Databáze: | OpenAIRE |
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