Narration as a Technique to Improve Process Model Comprehension
| Autor: | Aysolmaz, Banu, Cayhani, Farida Nur, Reijers, Hajo A., Franch, Xavier, Poels, Geert, Gailly, Frederik, Snoeck, Monique |
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| Přispěvatelé: | Information Systems IE&IS, Process Analytics, Process Science, Franch, Xavier, Poels, Geert, Gailly, Frederik, Snoeck, Monique, Software and Sustainability (S2), Computer Science |
| Jazyk: | angličtina |
| Rok vydání: | 2022 |
| Předmět: | |
| Zdroj: | Advanced Information Systems Engineering: 34th International Conference, CAiSE 2022, Leuven, Belgium, June 6–10, 2022, Proceedings, 407-422 STARTPAGE=407;ENDPAGE=422;TITLE=Advanced Information Systems Engineering Aysolmaz, B, Cayhani, F N & Reijers, H A 2022, Narration as a Technique to Improve Process Model Comprehension : Tell Me What I Cannot See . in X Franch, G Poels, F Gailly & M Snoeck (eds), Advanced Information Systems Engineering : 34th International Conference, CAiSE 2022, Leuven, Belgium, June 6–10, 2022, Proceedings . Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 13295 LNCS, Springer Science and Business Media Deutschland GmbH, pp. 407-422, 34th International Conference on Advanced Information Systems Engineering, CAiSE 2022, Leuven, Belgium, 6/06/22 . https://doi.org/10.1007/978-3-031-07472-1_24 Advanced Information Systems Engineering ISBN: 9783031074714 |
| ISSN: | 0302-9743 |
| DOI: | 10.1007/978-3-031-07472-1_24 |
| Popis: | Conceptual models play a vital role in the engineering of information systems. A variety of stakeholders rely on their use, but they often find it challenging to make sense of such models. This is particularly known to be the case for process models, which capture complex temporal behavior. In practice, professionals often extend process models with textual descriptions to make them easier to understand, but it is not known whether this creates an even higher cognitive burden. In this study, we adopt the dual coding theory and the cognitive theory of multimedia learning, which suggest that people experience a better learning process when materials are presented via two different sensory channels (i.e., auditory and visual). We used this theory to set up and conduct an experiment with 42 participants that involve models of two real-life processes. We also implemented an online environment, which presents additional information on process model elements through the auditory channel in the form of narration. Our findings support that the use of narration may have a positive impact on process model comprehension, although it seems to depend on the kind of model elements that are explained. We discuss the implications of these findings and suggest further directions for research into process model comprehension. |
| Databáze: | OpenAIRE |
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