Patient Perspectives on Audio-Only Virtual Prenatal Visits Amidst the Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2) Pandemic
| Autor: | Mary Ann Faucher, Denisse S. Holcomb, David B. Nelson, Marjorie Quint-Bouzid, Elaine L. Duryea, Jennifer Bouzid |
|---|---|
| Rok vydání: | 2020 |
| Předmět: |
medicine.medical_specialty
Cross-sectional study Pneumonia Viral Gestational Age Prenatal care Telehealth Health administration 03 medical and health sciences 0302 clinical medicine Patient satisfaction Pregnancy Surveys and Questionnaires Obstetrics and Gynaecology medicine Humans 030212 general & internal medicine Socioeconomic status Pandemics 030219 obstetrics & reproductive medicine business.industry Attendance Obstetrics and Gynecology COVID-19 Prenatal Care medicine.disease Texas Telemedicine Cross-Sectional Studies Patient Satisfaction Family medicine Female business Coronavirus Infections |
| Zdroj: | Obstetrics & Gynecology |
| ISSN: | 1873-233X |
| Popis: | OBJECTIVE: To evaluate patient satisfaction after integration of audio-only virtual visits into a pre-existing prenatal care schedule within a large, county-based system during the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) pandemic. METHODS: We implemented audio-only prenatal virtual visits in response to the SARS-CoV-2 pandemic within a large, county-based prenatal care system serving predominantly women with low socioeconomic status and limited resources. Using a four-question telephone survey, we surveyed a cross-section of patients who had opted to participate in virtual visits to assess their level of satisfaction surrounding audio-only visits. In addition, average clinic wait times and attendance rates by visit type were examined. RESULTS: From March 17 to May 31, 2020, more than 4,000 audio-only virtual prenatal visits were completed in our system. After implementation, the percentage of visits conducted through the virtual platform gradually rose, with nearly 25% of weekly prenatal visits being performed through the virtual platform by the month of May. Clinic wait times trended downward after implementation of virtual visits (P |
| Databáze: | OpenAIRE |
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