Reducing RN Vacancy Rate: A Nursing Recruitment Office Process Improvement Project
| Autor: | Deirdre K. Thornlow, Nancy E Page, Elizabeth Merwin, Stephanie A Hisgen |
|---|---|
| Rok vydání: | 2018 |
| Předmět: |
Nursing staff
ComputingMilieux_THECOMPUTINGPROFESSION 030504 nursing Leadership and Management 05 social sciences Process improvement Nursing Service Hospital Personnel Staffing and Scheduling Personnel Turnover General Medicine Nursing Staff Hospital Nurse manager United States 03 medical and health sciences Patient satisfaction Nursing Vacancy rate 0502 economics and business Humans Business Clinical Competence Clinical competence 0305 other medical science 050203 business & management |
| Zdroj: | The Journal of nursing administration. 48(6) |
| ISSN: | 1539-0721 |
| Popis: | Objective The aim of this study was to reduce the RN vacancy rate at an academic medical center by improving the hiring process in the Nursing Recruitment Office. Background Inability to fill RN positions can lead to higher vacancy rates and negatively impact staff and patient satisfaction, quality outcomes, and the organization's bottom line. Methods The Model for Improvement was used to design and implement a process improvement project to improve the hiring process from time of interview through the position being filled. Results Number of days to interview and check references decreased significantly, but no change in overall time to hire and time to fill positions was noted. RN vacancy rate also decreased significantly. Nurse manager satisfaction with the hiring process increased significantly. Conclusion Redesigning the recruitment process supported operational efficiencies of the organization related to RN recruitment. |
| Databáze: | OpenAIRE |
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