Use of Enabling Services by Asian American, Native Hawaiian, and Other Pacific Islander Patients at 4 Community Health Centers

Autor:	Melinda L. Drum, Heidi P. Emerson, Winston Tseng, Rosy Chang Weir, Jeffrey Caballero, Hui Song, Marshall H. Chin
Rok vydání:	2010
Předmět:	Adult Male Washington Gerontology medicine.medical_specialty Native Hawaiian or Other Pacific Islander Research and Practice Ethnic group MEDLINE Eligibility Determination Hawaii Health Services Accessibility Health care Humans Medicine Service (business) Medically Uninsured Asian business.industry Public health Public Health Environmental and Occupational Health Community Health Centers Translating Community health Pacific islanders Female New York City business
Zdroj:	American Journal of Public Health. 100:2199-2205
ISSN:	1541-0048 0090-0036
DOI:	10.2105/ajph.2009.172270
Popis:	Objectives. We sought to examine the utilization and impact of enabling services, such as interpretation and eligibility assistance, among underserved Asian American, Native Hawaiian, and other Pacific Islander (AANHOPI) patients served at 4 community health centers. Methods. For this project, we developed a uniform model for collecting data on enabling services and implemented it across 4 health centers that served primarily AANHOPI patients. We also examined differences in patient characteristics between users and nonusers of enabling services. Results. Health center patients used many enabling services, with eligibility assistance being the most used service. In addition, compared with nonusers, users of enabling services were more likely to be older, female, AANHOPI, and uninsured (P < .05). Conclusions. For underserved AANHOPI patients at community health centers, enabling services are critical for access to appropriate care. We were the first to examine uniform data on enabling services across multiple health centers serving underserved AANHOPI patients. More data on enabling services and evaluation are needed to develop interventions to improve the quality of care for underserved AANHOPI patients.
Databáze:	OpenAIRE
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