Process Mapping - The Foundation for Effective Quality Improvement

Autor: Robert D Marriott
Rok vydání: 2018
Předmět:
Zdroj: Current problems in pediatric and adolescent health care. 48(7)
ISSN: 1538-3199
Popis: Process maps are a key quality improvement tool used to visualize how healthcare, and its complex processes, are delivered. It is used for determining the step by step flow of the process, its timing, handoffs, and identifying outputs that can be visualized, measured, and studied. Due to the complexity of healthcare, process mapping must be a foundational element of both healthcare process design and quality improvement.
Databáze: OpenAIRE