The Anatomy of a Sales Configurator: An Empirical Study of 111 Cases
| Autor: | Arnaud Hubaux, Quentin Boucher, Ebrahim Khalil Abbasi, Patrick Heymans, Mathieu Acher |
|---|---|
| Přispěvatelé: | PReCISE Research Centre in Information Systems Engineering (PReCISE), Facultés Universitaires Notre Dame de la Paix (FUNDP), Reliable and efficient component based software engineering (TRISKELL), Institut de Recherche en Informatique et Systèmes Aléatoires (IRISA), Université de Rennes 1 (UR1), Université de Rennes (UNIV-RENNES)-Université de Rennes (UNIV-RENNES)-Institut National des Sciences Appliquées - Rennes (INSA Rennes), Institut National des Sciences Appliquées (INSA)-Université de Rennes (UNIV-RENNES)-Institut National des Sciences Appliquées (INSA)-Institut National de Recherche en Informatique et en Automatique (Inria)-Centre National de la Recherche Scientifique (CNRS)-Université de Rennes 1 (UR1), Institut National des Sciences Appliquées (INSA)-Université de Rennes (UNIV-RENNES)-Institut National des Sciences Appliquées (INSA)-Institut National de Recherche en Informatique et en Automatique (Inria)-Centre National de la Recherche Scientifique (CNRS)-Inria Rennes – Bretagne Atlantique, Institut National de Recherche en Informatique et en Automatique (Inria), PReCISE, Facultés Universitaires Notre Dame de la Paix (FUNDP)-Facultés Universitaires Notre Dame de la Paix (FUNDP), Moira Norrie and Camille Salinesi, Université de Rennes (UR)-Institut National des Sciences Appliquées - Rennes (INSA Rennes), Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Institut National de Recherche en Informatique et en Automatique (Inria)-Centre National de la Recherche Scientifique (CNRS)-Université de Rennes (UR)-Institut National des Sciences Appliquées - Rennes (INSA Rennes), Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)-Institut National de Recherche en Informatique et en Automatique (Inria)-Centre National de la Recherche Scientifique (CNRS)-Inria Rennes – Bretagne Atlantique |
| Jazyk: | angličtina |
| Rok vydání: | 2013 |
| Předmět: |
Empirical Study
Process management Computer science Mass customization 02 engineering and technology [INFO.INFO-SE]Computer Science [cs]/Software Engineering [cs.SE] Goods and services Empirical research 020204 information systems Reverse Engineering 0202 electrical engineering electronic engineering information engineering Information system Survey product line business.industry configurator variability 020207 software engineering Usability Entry point Feature model Web Configurator Software engineering business configuration feature model |
| Zdroj: | CAiSE'13-25th International Conference on Advanced Information Systems Engineering-2013 CAiSE'13-25th International Conference on Advanced Information Systems Engineering-2013, Jun 2013, Valencia, Spain. pp.162-177 Notes on Numerical Fluid Mechanics and Multidisciplinary Design ISBN: 9783319981765 CAiSE |
| Popis: | International audience; Nowadays, mass customization has been embraced by a large portion of the industry. As a result, the web abounds with sales config- urators that help customers tailor all kinds of goods and services to their specific needs. In many cases, configurators have become the sin- gle entry point for placing customer orders. As such, they are strategic components of companies' information systems and must meet stringent reliability, usability and evolvability requirements. However, the state of the art lacks guidelines and tools for efficiently engineering web sales configurators. To tackle this problem, empirical data on current practice is required. The first part of this paper reports on a systematic study of 111 web sales configurators along three essential dimensions: rendering of configuration options, constraint handling, and configuration process support. Based on this, the second part highlights good and bad prac- tices in engineering web sales configurator. The reported quantitative and qualitative results open avenues for the elaboration of methodolo- gies to (re-)engineer web sales configurators. |
| Databáze: | OpenAIRE |
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