Gamification as an enabler of mutual learning in complex health care systems
| Autor: | Joona Tuovinen, Kaupo Viitanen, Johanna Leväsluoto, Jouko Heikkilä |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2016 |
| Předmět: |
Knowledge management
Computer Networks and Communications Process (engineering) Strategy and Management societal embedding of innovation Management Information Systems 0502 economics and business Health care gamification Sociology complex systems Information exchange Mutual learning Marketing ta113 role switching business.industry 05 social sciences change management Change management 050301 education societal embedding health care Computer Science Applications Enabling business 0503 education 050203 business & management |
| Zdroj: | Leväsluoto, J, Heikkilä, J, Tuovinen, J & Viitanen, K 2016, ' Gamification as an enabler of mutual learning in complex health care systems ', International Journal of e-Services and Mobile Applications, vol. 8, no. 4, 3 . https://doi.org/10.4018/IJESMA.2016100103 VTT Technical Research Centre of Finland-PURE Leväsluoto, J, Heikkilä, J, Viitanen, K & Tuovinen, J 2015, Gamification as an enabler of mutual learning in complex health care systems . in Services and New Societal Challenges : Innovation for Sustainable Growth and Welfare . European Association for Research on Services (RESER), 25th Annual RESER Conference, Innovative Services in the 21st Century, RESER 2015, Copenhagen, Denmark, 10/09/15 . < http://www.reser.net/materiali/priloge/slo/levasluoto_heikkila_viitanen_tuovinen_gamification-as-an-enabler-of-mutual-learning-in-complex-health-care-systems.pdf > |
| ISSN: | 1941-627X |
| DOI: | 10.4018/IJESMA.2016100103 |
| Popis: | In this paper, the authors present a gamified role switching method to promote dialogue and mutual learning in health care organisations facing changes in complex systems. Their research is based on two case studies in which the information exchange between the actors is crucial. 25 stakeholders were interviewed and four workshops were arranged. This study indicates that the gamified role switching method inspired and gave means for the participants to enhance systemic understanding of their organization and to improve dialogue. The role switching method also made the participants to see the situation from the other perspectives and thus promoted collaboration and the change process. |
| Databáze: | OpenAIRE |
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