A fexible evaluative framework for order picking systems

Autor: Jo van Nunen, Yeming Gong, René de Koster, Chien-Ming Chen
Přispěvatelé: Department of Technology and Operations Management, Department of Management of Technology and Innovation, emlyon business school, business school, emlyon
Jazyk: angličtina
Rok vydání: 2010
Předmět:
Zdroj: Production and Operations Management, 19(1), 70-82. Wiley-Blackwell
Production and Operations Management
Production and Operations Management, 2010, pp.70-82 P
ISSN: 1937-5956
1059-1478
Popis: This paper develops a novel framework to evaluate the integral performance of order picking systems with different combinations of storage and order picking policies. The warehousing literature on order picking mostly considers minimizing either elapsed time or distance as the sole objective, whereas warehouse managers in a supply chain have to look beyond single-dimensional performance and consider trade-offs among different criteria. Thus managers still need a unified and efficient framework to select a portfolio of appropriate order picking policies from a multi-criteria and contextual perspective. Our framework-combining data envelopment analysis, ranking and selection, and multiple comparisons-provides an efficient methodology to simultaneously analyze several interrelated problems in order picking systems with multiple performance attributes, such as service levels and operational costs. We demonstrate our approach through comprehensive evaluations of order picking policies in three low-level, picker-to-parts rectangular warehouses facing demand variations. [ABSTRACT FROM AUTHOR]
Databáze: OpenAIRE
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