Financial Inclusion through Digital Financial Services (DFS): A Study in Uganda
Autor: | Jimmy Ebong, Babu George |
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Jazyk: | angličtina |
Rok vydání: | 2021 |
Předmět: |
Financial inclusion
Leverage (finance) business.industry media_common.quotation_subject Financial system Consumer protection Payment financial services innovation digital assets inclusion HD61 Africa HG1-9999 Mobile payment ddc:330 Uganda Risk in industry. Risk management business Inclusion (education) Financial services Finance Pace media_common |
Zdroj: | Journal of Risk and Financial Management, Vol 14, Iss 393, p 393 (2021) Journal of Risk and Financial Management Volume 14 Issue 9 |
ISSN: | 1911-8066 1911-8074 |
Popis: | This study unravels trends and momentum in banking and mobile money channels and uptake of select services and thereafter draws implications for enhancing financial inclusion through Digital Financial Services (DFS). The Rate of Change (ROC) approach was applied to analyze the growth momentum in banking and mobile money channels in Uganda. Implications for growth momentum in banking and mobile money channels for DFS and financial inclusion was drawn from observing and making informed interpretation of such observed trends and momentum. The findings of this study imply that banks must innovate to increase their contribution towards enhancing financial inclusion. Additional channel innovations, which may infuse banking and mobile money channels, are needed for banking to leverage on growth of mobile money and regain its role in enhancing financial inclusion. Leveraging the application of digital innovations in services such as payments and digitizing alternative channels such as agent banking are likely to increase efficiencies in physical channels and the provision of banking services and thereby increase overall reach and penetration of banking. The fast pace of mobile money penetration is good for speeding up financial inclusion. However, this calls for better regulatory approaches for DFS risk reduction, consumer protection, and protecting mobile money against integrity and financial crimes. |
Databáze: | OpenAIRE |
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