The Balanced Scorecard as a Performance Management Tool for Museums

Autor: Toomas Haldma, Kertu Lääts
Rok vydání: 2014
Předmět:
Zdroj: Best Practices in Management Accounting ISBN: 9781349347476
DOI: 10.1057/9780230361553.0028
Popis: This chapter examines the impact of the design and implementation of the BSC concept on the development of performance measurement and management of museums. The main focus relies on the BSC design and the elements of implementation that enable the communication of strategy between the management of an organisation and its different departments. These issues are discussed based on the experiences of a central museum in Estonia.
Databáze: OpenAIRE