Opinion Mining for User Generated Design By Social Networking Service and Japanese Manga
Autor: | Kiyoshi Tomimatsu, Guowei Wei, Anak Agung Gede Dharma, Shogo Kochi, Natsuki Kudo, Hiroyuki Kumamoto, Shu Chuan Chiu |
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Jazyk: | angličtina |
Rok vydání: | 2011 |
Předmět: |
Service (business)
Information Systems and Management General Computer Science Casual syntax analysis lcsh:T58.5-58.64 Process (engineering) Computer science lcsh:Information technology media_common.quotation_subject social media Sentiment analysis Japanese manga user generated design lcsh:Telecommunication Product (business) World Wide Web lcsh:TK5101-6720 Conversation crowdsourcing Electrical and Electronic Engineering media_common Service development |
Zdroj: | ITB Journal of Information and Communication Technology, Vol 5, Iss 3, Pp 223-240 (2011) Journal of ICT Research and Applications, Vol 5, Iss 3, Pp 223-240 (2013) |
ISSN: | 1978-3086 |
Popis: | The growth of Social Networking Service (SNS) has created a new potential in marketing. While users communicate and interact via SNS, the list of their conversation, which is called casual data can be used to determine their needs or aspirations. SNS can be very useful for product/service developers, especially when developing new ideas or simply evaluating the feasibility of their existing products/services. Furthermore, SNS provides a unique system that enables expressive and two-way communication between its users. SNS is known for its effectiveness in delivering fresh news and information, thus it can be used as promotional media. Although several online services that utilize SNS and casual data have been provided, the purpose of those services is still unclear and ineffective. In those services, users were only asked for their opinions without receiving sufficient feedbacks. Therefore, to solve these problems we propose an innovative way of utilizing SNS and casual data in designing user generated design. In our proposed system, users can directly contribute to the product/service development process in an interesting way. We designed an online service, which allows users to posts manga that describes their original idea. While contributing to the product/service development, they can also benefit from expressing their hobbies and receiving feedbacks from other users. |
Databáze: | OpenAIRE |
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