Same-Day Cancellation in Ambulatory Surgery
| Autor: | William J. Mauermann, Mark M. Smith, Bradford B. Smith, Joseph A. Hyder, Mary E. Warner, Lauren K. Licatino, David W. Barbara |
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| Rok vydání: | 2018 |
| Předmět: |
Adult
Male medicine.medical_specialty Surgicenters Outpatient surgery 030204 cardiovascular system & hematology Medical Records Tertiary Care Centers Appointments and Schedules 03 medical and health sciences 0302 clinical medicine Patient satisfaction 030202 anesthesiology Retrospective analysis Humans Medicine health care economics and organizations Aged Retrospective Studies Aged 80 and over Retrospective review business.industry Health Policy Middle Aged Ambulatory Surgical Procedure Surgery Ambulatory Surgical Procedures Ambulatory Patient Noncompliance Referral center Female business human activities |
| Zdroj: | Journal of Ambulatory Care Management. 41:118-127 |
| ISSN: | 0148-9917 |
| DOI: | 10.1097/jac.0000000000000226 |
| Popis: | Although ambulatory surgery offers patients convenience and reduced costs, same-day cancellation of ambulatory surgery negatively affects patient experiences and operational efficiency. We conducted a retrospective analysis to determine the frequency and reasons for same-day cancellations in an outpatient surgery center at a large academic tertiary referral center. Of 41 389 ambulatory surgical procedures performed, same-day cancellations occurred at a rate of 0.5% and were usually unforeseeable in nature. Focusing on foreseeable cancellations offers opportunities for enhanced patient satisfaction, improved quality of care, and systems-based practice improvements to mitigate cancellations related to areas such as scheduling or patient noncompliance. |
| Databáze: | OpenAIRE |
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