Trolls, Bots, and Whatnots
| Autor: | Anna Klyueva |
|---|---|
| Rok vydání: | 2021 |
| Předmět: |
business.industry
media_common.quotation_subject Internet privacy 05 social sciences 02 engineering and technology Deception 020204 information systems 0502 economics and business 0202 electrical engineering electronic engineering information engineering 050211 marketing Content (Freudian dream analysis) business Psychology media_common |
| DOI: | 10.4018/978-1-7998-7291-7.ch018 |
| Popis: | Trolls and bots are often used to alter, disrupt, or even silence legitimate online conversations artificially. Disrupting and corrupting the online civic engagement process creates ethical challenges and undermines social and political structures. Trolls and bots often amplify spurious deceptive content as their activity artificially inflates support for an issue or a public figure, thus creating mass misperception. In addressing this concern, the chapter examines how trolls (humans) and bots (robots that exhibit human-like communication behavior) affect online engagement that perpetuates deception, misinformation, and fake news. In doing so, the chapter reviews the literature on online trolling and chatbots to present a list of research-based recommendations for identifying (deception detection) and reacting (deception suppression) to trolls and bots. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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