Fostering Engagement With Health and Housing Innovation: Development of Participant Personas in a Social Housing Cohort

Autor: Mansi Sidana, Tim Taylor, Kath Maguire, Emma Bland, Andrew James Williams, Tamaryn Menneer, Cheryl Paterson, Zoë Howard, Tim Walker, Karyn Morrissey, Emma Seymour, Michael Leyshon, Markus Mueller, Catherine Leyshon
Přispěvatelé: University of St Andrews. Population and Behavioural Science Division, University of St Andrews. School of Medicine
Rok vydání: 2021
Předmět:
Male
social network analysis
User-centred design
020205 medical informatics
Community
HN
02 engineering and technology
Cohort Studies
Social network analysis
0302 clinical medicine
RA0421
Surveys and Questionnaires
RA0421 Public health. Hygiene. Preventive Medicine
0202 electrical engineering
electronic engineering
information engineering

030212 general & internal medicine
Sociology
Marketing
Middle Aged
Telemedicine
Scale (social sciences)
community
Female
Public aspects of medicine
RA1-1270
Adult
Public housing
Health Informatics
Persona
03 medical and health sciences
Quality of life (healthcare)
SDG 3 - Good Health and Well-being
HN Social history and conditions. Social problems. Social reform
eHealth
Humans
Aged
User-centered design
Original Paper
mobile phone
Community Participation
Public Health
Environmental and Occupational Health

DAS
T Technology
United Kingdom
Local community
Housing
Diffusion of Innovation
User-Centered Design
Mobile phone
Cell Phone
Zdroj: JMIR Public Health and Surveillance, Vol 7, Iss 2, p e25037 (2021)
JMIR Public Health and Surveillance
ISSN: 2369-2960
Popis: Background Personas, based on customer or population data, are widely used to inform design decisions in the commercial sector. The variety of methods available means that personas can be produced from projects of different types and scale. Objective This study aims to experiment with the use of personas that bring together data from a survey, household air measurements and electricity usage sensors, and an interview within a research and innovation project, with the aim of supporting eHealth and eWell-being product, process, and service development through broadening the engagement with and understanding of the data about the local community. Methods The project participants were social housing residents (adults only) living in central Cornwall, a rural unitary authority in the United Kingdom. A total of 329 households were recruited between September 2017 and November 2018, with 235 (71.4%) providing complete baseline survey data on demographics, socioeconomic position, household composition, home environment, technology ownership, pet ownership, smoking, social cohesion, volunteering, caring, mental well-being, physical and mental health–related quality of life, and activity. K-prototype cluster analysis was used to identify 8 clusters among the baseline survey responses. The sensor and interview data were subsequently analyzed by cluster and the insights from all 3 data sources were brought together to produce the personas, known as the Smartline Archetypes. Results The Smartline Archetypes proved to be an engaging way of presenting data, accessible to a broader group of stakeholders than those who accessed the raw anonymized data, thereby providing a vehicle for greater research engagement, innovation, and impact. Conclusions Through the adoption of a tool widely used in practice, research projects could generate greater policy and practical impact, while also becoming more transparent and open to the public.
Databáze: OpenAIRE