Validation of the Intermountain patient perception of quality (PPQ) survey among survivors of an intensive care unit admission: a retrospective validation study
| Autor: | Eliotte L. Hirshberg, Ramona O. Hopkins, Daniel Talmor, Glen McBride, Jorie Butler, Kathryn G. Kuttler, Samuel M. Brown, James F. Orme, Dave S. Collingridge, Jason P. Jones |
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| Rok vydání: | 2014 |
| Předmět: |
Patient experience
medicine.medical_specialty Health Knowledge Attitudes Practice Critical Care 03 medical and health sciences Nursing care 0302 clinical medicine Patient satisfaction Cronbach's alpha Intensive care Surveys and Questionnaires Health care Content validity Medicine Humans 030212 general & internal medicine Survivors Quality of Health Care Retrospective Studies business.industry 030503 health policy & services Health Policy Construct validity Reproducibility of Results Healthcare quality Patient Discharge 3. Good health Intensive Care Units Family medicine Health Care Surveys Emergency medicine 0305 other medical science business Research Article |
| Zdroj: | BMC Health Services Research |
| ISSN: | 1472-6963 |
| Popis: | Background Patients’ perceptions of the quality of their hospitalization have become important to the American healthcare system. Standard surveys of perceived quality of healthcare do not focus on the Intensive Care Unit (ICU) portion of the stay. Our objective was to evaluate the construct validity and internal consistency of the Intermountain Patient Perception of Quality (PPQ) survey among patients discharged from the ICU. Methods We analyzed prospectively collected results from the ICU PPQ survey of all inpatients at Intermountain Medical Center whose hospitalization included an ICU stay. We employed principal components analysis to determine the constructs present in the PPQ survey, and Cronbach’s alpha to evaluate the internal consistency (reliability) of the items representing each construct. Results We identified 5,680 patients who had completed the PPQ survey. There were three basic domains measured: nursing care, physician care, and overall perception of quality. Most of the variability was explained with the first two principal components. Constructs did not vary by type of respondent. Conclusions The Intermountain ICU PPQ survey demonstrated excellent construct validity across three distinct constructs. This, in addition to its previously established content validity, suggests the utility of the PPQ survey as an assay of the perceived quality of the ICU experience. Electronic supplementary material The online version of this article (doi:10.1186/s12913-015-0828-x) contains supplementary material, which is available to authorized users. |
| Databáze: | OpenAIRE |
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