Usability Study and Redesign of the Food Tray

Autor: Kimberly Anne Sheen, Kar Hei Fung, Shun Him Chak, Yan Luximon, Wing Sang Chan, Wai Yi Chiu
Jazyk: angličtina
Rok vydání: 2018
Předmět:
Zdroj: Advances in Usability, User Experience and Assistive Technology ISBN: 9783319949468
Popis: Food trays can be found around the world in schools, canteens, and restaurants. While useful for carrying food to a table, the design has caused frustration in countless users. The aim of the research outlined in this paper was to identify design criteria for food trays and produce a redesign to improve the user experience with an emphasis on ergonomics. The investigation focused on four areas: loading, carrying, eating from, and cleaning and storing the food tray. Areas of concern and design criteria were found through materials research, observations, questionnaires, interviews, and prototype testing. Details of the findings and the ergonomically designed prototype are presented in this paper. By investigating food trays from the user and staff perspective, design criteria and a unique design were developed which users felt was more comfortable and fit cleaning and storage requirements.
Databáze: OpenAIRE