Eau Méditerranée's Panopticon: Democratic Oversight for Deregulated Public Services

Autor: Eric Buffenoir, Isabelle Bourdon, Chris Kimble
Přispěvatelé: Montpellier Research in Management (MRM), Université Montpellier 1 (UM1)-Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School-Université Paul-Valéry - Montpellier 3 (UPVM)-Université de Montpellier (UM)-Université Montpellier 2 - Sciences et Techniques (UM2)-Université de Perpignan Via Domitia (UPVD), Euromed Marseille - École de management, Association Euromed Management - Marseille, Université Montpellier 1 (UM1)-Université Paul-Valéry - Montpellier 3 (UPVM)-Université Montpellier 2 - Sciences et Techniques (UM2)-Université de Perpignan Via Domitia (UPVD)-Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School-Université de Montpellier (UM)
Rok vydání: 2016
Předmět:
Zdroj: Global Business and Organizational Excellence
Global Business and Organizational Excellence, Wiley, 2017, 36 (2), pp.25--33. ⟨10.1002/joe.21767⟩
ISSN: 1932-2054
1932-2062
DOI: 10.1002/joe.21767
Popis: International audience; How can democratic oversight of deregulated public services be provided without running the risk of reintroducing the layers of bureaucracy that deregulation was to remove? A study of the deregulation of water services provided by Eau Méditerranée in the south of France shows how a reworking of an 18th-century concept for increasing visibility in a prison environment, updated to take account of the capabilities of today's information technology, can help. By adopting a new approach to management transparency\textemdashmaking the wealth of data it holds freely available to its clients\textemdashEau Méditerranée found a novel way to provide a clear and credible form of accountability for local authorities without further increasing its bureaucratic workload. \textcopyright 2016 Wiley Periodicals, Inc.
Databáze: OpenAIRE