Talking a team into being in online workplace collaborations: The discourse of virtual work
| Autor: | Erika Darics, Maria Cristina Gatti |
|---|---|
| Rok vydání: | 2019 |
| Předmět: |
050101 languages & linguistics
Linguistics and Language Social Psychology Communication Discourse analysis 05 social sciences Language and Linguistics World Wide Web Conversation analysis Work (electrical) Anthropology 0502 economics and business 0501 psychology and cognitive sciences Virtual work Instant messaging Sociology Computer-mediated communication Social constructivism 050203 business & management |
| Zdroj: | Discourse Studies. 21:237-257 |
| ISSN: | 1461-7080 1461-4456 |
| DOI: | 10.1177/1461445619829240 |
| Popis: | Digital communication technologies led to a revolution in how people interact at work: relying on computer-mediated communication technologies is now a must, rather than an alternative. This empirical study investigates how colleagues in a virtual team use synchronous online communication platform in the workplace. Inspired by the conceptualisation of web-based communication platforms as tool, place or context of social construction, we explore the discursive strategies that contribute to the construction of the team’s shared sense of purpose and identity, a collegial atmosphere and consequently lead to effective collaboration. The close analyses of real-life data from a multinational workplace provide insights into the everyday communication practices of virtual team members. Our findings supplement organisational literature based on etic observations of the effectiveness of virtual work and provide a basis for further theorisations about how communication technologies affect the ecology of and discourse practices in computer-mediated communication at work. |
| Databáze: | OpenAIRE |
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