How role assignment impacts decision-making in high-risk environments: Evidence from eye-tracking in aviation

Autor: Julia Behrend, Frédéric Dehais
Přispěvatelé: Département Conception et conduite des véhicules Aéronautiques et Spatiaux (DCAS), Institut Supérieur de l'Aéronautique et de l'Espace (ISAE-SUPAERO), Laboratoire de Neurosciences Cognitives & Computationnelles (LNC2), Département d'Etudes Cognitives - ENS Paris (DEC), École normale supérieure - Paris (ENS-PSL), Université Paris sciences et lettres (PSL)-Université Paris sciences et lettres (PSL)-École normale supérieure - Paris (ENS-PSL), Université Paris sciences et lettres (PSL)-Université Paris sciences et lettres (PSL)-Institut National de la Santé et de la Recherche Médicale (INSERM), (OATAO), Open Archive Toulouse Archive Ouverte, École normale supérieure - Paris (ENS Paris), Université Paris sciences et lettres (PSL)-Université Paris sciences et lettres (PSL)-École normale supérieure - Paris (ENS Paris), Institut National de la Santé et de la Recherche Médicale - INSERM (FRANCE), Institut Supérieur de l'Aéronautique et de l'Espace - ISAE-SUPAERO (FRANCE), Ecole Normale Supérieure de Paris - ENS Paris (FRANCE)
Jazyk: angličtina
Rok vydání: 2020
Předmět:
Zdroj: Safety Science
Safety Science, Elsevier, 2020, 127, pp.104738. ⟨10.1016/j.ssci.2020.104738⟩
ISSN: 0925-7535
DOI: 10.1016/j.ssci.2020.104738⟩
Popis: International audience; Adequate monitoring of automated systems is an essential aspect of procedure compliance, protective behaviour, and appropriate decisions in ultra-safe environments. In the air transport industry, the distribution of roles in a flight crew – Pilot Flying vs. Pilot Monitoring – reflects the importance of this task. Little is known about how pilot role assignment impacts monitoring behaviour and subsequent decision-making. We designed a field study where 62 airline pilots equipped with portable eye-trackers had to make a dynamic decision during approach in the airline’s full-flight simulator. At a behavioural level, pilot role assignment (Pilot Flying vs. Pilot Monitoring) influenced decision time irrespective of rank (Captain vs. First Officer), with later decisions for the Pilot Monitoring. Eye-tracking results provided evidence that pilot role assignment rather than rank impacted fixations on choice-relevant information, with more fixations by the Pilot Monitoring. Overall, pilots’ fixations on choice-relevant information could predict decision-making. We discuss implications for the optimal combination of role assignment and hierarchical rank.
Databáze: OpenAIRE