Seeing the Big Picture: Sustaining Success in Liaison Services
| Autor: | Barbara A. Wright, Karen Gau, John W Cyrus, Irene Lubker, Jennifer Opoku, Emily J. Hurst, Roy E. Brown |
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| Rok vydání: | 2017 |
| Předmět: |
Value (ethics)
Program evaluation Scope (project management) Descriptive statistics Libraries Medical business.industry media_common.quotation_subject 05 social sciences Health Informatics Qualitative property Library and Information Sciences Public relations 03 medical and health sciences 0302 clinical medicine Interinstitutional Relations Perception Medicine 030212 general & internal medicine 0509 other social sciences 050904 information & library sciences business media_common |
| Zdroj: | Medical reference services quarterly. 36(3) |
| ISSN: | 1540-9597 |
| Popis: | While the liaison program at the Tompkins-McCaw Library for the Health Sciences has existed for more than 15 years, it has yet to be fully evaluated. This article seeks to evaluate the scope and impact of the program at a broad level using quantitative and qualitative data. Descriptive statistics to summarize liaison activity were collected for the fiscal years 2012–2016. In addition, liaisons and users were surveyed to gain insight into the effectiveness and the perception of the program. Program statistics show that users’ engagement with liaisons is high and growing. Qualitative data reveals that while better methods are needed to assess the extent of the program’s impact, users appreciate the value that liaisons bring by supporting the educational and research missions of various programs. |
| Databáze: | OpenAIRE |
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