Towards participatory e-government?: Learning from e-government project evaluations
| Autor: | Bronsgeest, Wouter, Arendsen, Rex, van Dijk, Jan, Saebo, Oystein, Parycek, Peter, Pardo, Theresa A., Charalabidis, Yannis, Tambouris, Efthimios, Chugunov, Andrei V., Panagiotopoulos, Panos |
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| Přispěvatelé: | Communication Science, Center for e-Government Studies, University of Twente [Netherlands], Leiden University, Peter Parycek, Yannis Charalabidis, Andrei V. Chugunov, Panos Panagiotopoulos, Theresa A. Pardo, Øystein Sæbø, Efthimios Tambouris, TC 8, WG 8.5 |
| Jazyk: | angličtina |
| Rok vydání: | 2017 |
| Předmět: |
Government
New public government business.industry [SHS.INFO]Humanities and Social Sciences/Library and information sciences Corporate governance media_common.quotation_subject E-Governance 05 social sciences Citizen journalism Sample (statistics) 02 engineering and technology E-governance Public relations Test (assessment) 0202 electrical engineering electronic engineering information engineering [INFO]Computer Science [cs] 020201 artificial intelligence & image processing Professional association Quality (business) Business 0509 other social sciences 050904 information & library sciences Evaluation media_common |
| Zdroj: | Electronic Participation: 9th IFIP WG 8.5 International Conference, ePart 2017, Proceedings, 127-139 STARTPAGE=127;ENDPAGE=139;TITLE=Electronic Participation Electronic Participation ISBN: 9783319643212 ePart Lecture Notes in Computer Science 9th International Conference on Electronic Participation (ePart) 9th International Conference on Electronic Participation (ePart), Sep 2017, St. Petersburg, Russia. pp.127-139, ⟨10.1007/978-3-319-64322-9_11⟩ |
| DOI: | 10.1007/978-3-319-64322-9_11⟩ |
| Popis: | Part 4: Critical Reflections; International audience; The question is whether citizens are sufficiently involved in the development of the facilities used to support e-Government, so they can safeguard the quality of these facilities. It is a relevant issue, as the projects in which these facilities are created often provide insufficient functionality. Based on a sample test, we selected evaluation reports of such projects and studied them based on a perceptual framework. It turns out that e-Government projects have been poorly evaluated and thereby governed. The evaluation governance instruments did not include any participative role of stakeholders. Principles of modern public administration theories are not sufficiently visible within the government in this regard. The quality can be improved substantially by involving representatives of industry and professional organizations, and by introducing co-creation before, during and after completion of projects, as well as during the corresponding evaluations and reflections. |
| Databáze: | OpenAIRE |
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