Exploring the effects of eHealth service innovation
| Autor: | Seher Korkmaz, Sofie Wass, Bertil Carlsson, Anikó Vég, Tero Shemeikka, Vivian Vimarlund |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2015 |
| Předmět: |
Service (business)
Systemvetenskap informationssystem och informatik med samhällsvetenskaplig inriktning Hälso- och sjukvårdsorganisation hälsopolitik och hälsoekonomi Telemedicine Knowledge management 030504 nursing 020205 medical informatics business.industry innovation effects eHealth government-funded health care e-service renal failure Health Policy Health services research Information Systems Social aspects Health Informatics Context (language use) 02 engineering and technology Telehealth Health Care Service and Management Health Policy and Services and Health Economy Body of knowledge 03 medical and health sciences 0202 electrical engineering electronic engineering information engineering Medicine Service innovation 0305 other medical science business |
| Popis: | To analyse the impact of implementation and use of eHealth services is fraught with difficulty, and there is often a gap between expected and identified outcomes. In this paper, we identify innovation effects of an eHealth service by applying a framework that focusses on the expected coherent impacts of implementing an IT innovation and contributes to the body of knowledge on tracking innovation effects of services in eHealth. A case study examines four different care units in a government-funded health-care setting. The results show that the effects in the first two contexts of the framework, the micro level and intra-/interorganisational level, could be clearly identified with regard to the physicians and the organisation. However, effects were lacking in the virtual context when looking beyond the involvement of the stakeholders in the eHealth service. The connections between effects for societal groups and larger societal systems simply could not be made in a satisfactory manner. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|