Assistive Technology Provider Experiences during the COVID-19 Pandemic
Autor: | Natasha Layton, Keith D. Hill, Abner Manlapaz, Daniel Mont, Kylie Shae, Inge Groenewegen, Emma Tebbutt, Irene Calvo, Libby Callaway, Diana Hiscock, Louise Puli |
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Jazyk: | angličtina |
Rok vydání: | 2021 |
Předmět: |
Coronavirus disease 2019 (COVID-19)
Service delivery framework Health Toxicology and Mutagenesis Internet privacy Article assistive products Assistive technology Surveys and Questionnaires Pandemic assistive technology Humans Pandemics Service (business) Government business.industry SARS-CoV-2 aging Public Health Environmental and Occupational Health COVID-19 Self-Help Devices disability service provision Medicine personnel Thematic analysis business health systems Agile software development policy |
Zdroj: | International Journal of Environmental Research and Public Health International Journal of Environmental Research and Public Health, Vol 18, Iss 10477, p 10477 (2021) Volume 18 Issue 19 |
ISSN: | 1660-4601 1661-7827 |
Popis: | Globally, health systems face challenges in the delivery of assistive technology (AT) and only 10% of people are currently able to access the assistive products they need. The COVID-19 pandemic presented an uncharted path for AT providers to navigate, placing them under pressure to be agile and rapidly adapt. This article, part of a series, explores the experiences and impacts of the COVID-19 pandemic on AT providers and aims to inform how AT providers can be better prepared and supported in the future. A mixed methods approach was used to gather service data and perspectives from AT providers via a survey. A total of 37 responses were received from 18 countries. Service data showed extensive service disruption throughout 2020. Thematic analysis suggested significant changes to routine AT service delivery including rapid momentum towards home-based, decentralised, and digital services for which many AT providers were not prepared. Providers were required to make difficult decisions and deliver services in new ways to balance meeting demands, complying with government restrictions, and ensuring the safety of staff and clients. Few but important positives were expressed including the belief that expanded capacity to use remote and digital AT service delivery would remain useful in the future. |
Databáze: | OpenAIRE |
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